Refund policy

At PrettyUniqueKo Cosmetics, we take pride in providing high-quality beauty products. Due to the nature of our items and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or issue refunds once an order has been placed and processed.

We encourage all customers to carefully review product descriptions, shades, and details before completing a purchase to ensure satisfaction with your order.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Our team will review your request and work to resolve the matter appropriately.

Please note: PrettyUniqueKo Cosmetics is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. We recommend contacting the carrier directly for further assistance in these cases.

By completing a purchase with PrettyUniqueKo Cosmetics, you agree to this return policy.